At Yoomany, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Introduction
This Privacy Policy applies to all information collected through our website (yoomany.com), services, and any related applications, sales, marketing, or events.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Register for an account
- Place an order or request a service
- Subscribe to our newsletter
- Contact our customer support
- Participate in surveys or promotions
The personal information we collect may include:
Name, username, date of birth
Email address, phone number, address
Payment card details, billing information
Company name, business type, industry
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, clicks, navigation paths
- Location Data: General geographic location based on IP address
- Cookies: See our Cookies section for more details
2.3 Third-Party Information
We may receive information about you from third-party sources:
- Social media platforms (when you connect your account)
- Advertising partners and analytics providers
- Payment processors
- Business partners and affiliates
3. How We Use Your Information
We use the information we collect for various purposes:
3.1 Service Delivery
- Process and fulfill your orders
- Manage your account and provide customer support
- Deliver our services (advertising, design, development)
- Send service-related communications
- Process payments and prevent fraud
3.2 Service Improvement
- Analyze usage patterns and improve our website
- Develop new features and services
- Conduct research and analytics
- Monitor and improve service quality
3.3 Marketing and Communication
- Send promotional emails and newsletters (with your consent)
- Provide personalized content and recommendations
- Conduct surveys and gather feedback
- Display targeted advertising
3.4 Legal and Security
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our Terms and Conditions
- Resolve disputes and troubleshoot problems
4. Information Sharing and Disclosure
We may share your information in the following situations:
4.1 Service Providers
We share information with third-party vendors who perform services on our behalf:
- Payment Processors: To process your payments securely
- Hosting Providers: To host our website and data
- Email Services: To send emails and newsletters
- Analytics Providers: To analyze website usage (Google Analytics, etc.)
- Advertising Platforms: Meta, Google for running ad campaigns
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
4.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
We DO NOT sell your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize you and remember your preferences.
5.2 Types of Cookies We Use
5.3 Managing Cookies
You can control cookies through your browser settings:
- Block all cookies
- Accept only first-party cookies
- Delete existing cookies
- Set preferences for specific websites
Note: Blocking cookies may affect your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
SSL/TLS encryption for data transmission
Secure Servers
Data stored on secure, protected servers
Access Control
Limited access to authorized personnel only
Regular Audits
Periodic security assessments and updates
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Active Accounts: For the duration of your relationship with us
- Legal Obligations: As required by law (tax, accounting, etc.)
- Dispute Resolution: Until disputes are resolved
- Marketing Data: Until you unsubscribe or request deletion
When we no longer need your information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Object
Object to certain data processing
Right to Portability
Receive your data in a portable format
Right to Withdraw Consent
Withdraw consent at any time
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@yoomanycore.com. We will respond to your request within 30 days.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of Nepal. These countries may have data protection laws that differ from those in your country.
By using our services, you consent to the transfer of your information to these locations. We will take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we make changes:
- We will post the updated policy on this page
- We will update the "Last Updated" date
- For significant changes, we will notify you via email or website notification
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
privacy@yoomany.com
Kathmandu, Nepal
By using Yoomany's services, you acknowledge that you have read and understood this Privacy Policy.